• All e-nails are completely customizable on all 6 sides.
  
  
• Once you've placed your order, please send an email to shatterboxenail@gmail.com and we will get your customization process started.

• Customization is free and included with every ShatterBox E-Nail.

• We do all of the photoshop work for you!
• The use of copyrighted or trademarked images is strictly prohibited! 

Let your imagination run wild! We design your wrap for you with any design you come up with. If you have something in mind, let us do the work for you to create a one-of-a-kind enail.

Trademarked or copyrighted images are strictly prohibited!

You may use images you have personally taken or your company’s logo. However, you may not use an image you took that shows a copyrighted logo or piece of artwork.

All customers are responsible for making sure all images/designs are original. We accept zero liability for the use of trademarked materials.

• Temperature ranges from room temperature up to 1200°F.
• The ideal range for use is from 500°F to 750°F.

• It takes 55 seconds for the ShatterBox E-Nail to reach 700° F when using a flat heating coil.

• It takes 1 minute and 45 seconds to reach 700° F when using a 25mm barrel-style heating coil.

• Other e-nails on the market can take upwards of 5 minutes to heat up to 700° F.

• The ShatterBox E-Nail controller box measures 5"x4"x3" (LxWxH)

• Shatterbox E-Nails are designed, developed and assembled in Atlantic Beach, Florida USA. 

• Yes, the ShatterBox v2 and the ShatterBox Custom function the same. 
• However, the ShatterBox v2 is pre-calibrated to show a more accurate temperature of the nail's surface rather than the thermocouple inside the coil. 
• The ShatterBox v2 Enail's displayed temperature is roughly 200 degrees F lower than the ShatterBox Custom Enail's displayed temperature.

• 4.5" x 2.5" x 1.5" (LxWxH)

• Fits in your pocket!

• Roughly 1/3rd the size of the ShatterBox Custom Enail!

• Displayed temperature ranges from room temperature up to 1000°F.
• The ideal range for use is from 300°F to 550°F.

(This is roughly 500°F to 750°F on the ShatterBox Custom Enail controller box)

• We ship all orders within the United States via USPS priority mail (1-3 Days)

• A signature is required on delivery.
• If you choose the free shipping option, available when you spend over $100 in the U.S, your order will be shipped via USPS First Class Mail. All E-Nail orders are shipped via Priority mail (including the free shipping option).

• If you'd like to upgrade to Priority Mail Express or downgrade to First Class Mail, please contact us via email, shatterboxenail@gmail.com, and we will add this shipping option to the site.

• For all international shipments, we ship via UPS. A signature is also required for all UPS shipments upon delivery.

• E-Nails take 2-3 days to customize, build, wrap, wire up and test each unit.
• We design and and print your custom wrap on the first day. It is allowed to dry for 24 hours and then it is applied the second day. The wires are installed and the e-nail is tested on the second day as well. This can vary slightly depending on our current workload.
  
• All accessory orders placed before 3pm EST are shipped the same day in most instances.
• The Post Office closes early on Saturdays. All orders placed on Saturday must be in before 11am EST to be shipped the same day.
• The Post Office is closed on Sundays.

• Yes, our products are shipped in regular USPS packaging or plain brown boxes with no company logo or branding on the outside of the package. The return address shows ShatterBox LLC for discretion.

• Yes, we ship worldwide. If your country is not currently in our system when you go to checkout, send us a message with your address and we will add the correct shipping option to our site.

• Yes. A signature is required upon delivery for all USPS and UPS shipments. 

• We accept all major Credit and Debit cards.

• Every ShatterBox E-Nail™ Controller Box is covered by a 2-year warranty and each heating coil comes with a 1 year warranty. It is hassle free, so if there is ever a problem, you can rest assured that ShatterBox E-Nail™ will be able to fix it. All warranty claims can be sent to shatterboxenail@gmail.com
• If you are past the warranty period, we will still fix anything that goes wrong with your e-nail for just the cost of parts and shipping! You'll never be left with a nonfunctioning unit!

• Please email all inquiries to shatterboxenail@gmail.com and we will get back to you asap!
• You can give us a call at (904) 325-6261 (Monday-Friday 10am-8pm EST)

Mailing Address

S.B.E

P.O Box 330463

Atlantic Beach, FL 32233