What Is Covered?
The ShatterBox E-Nail controller box and heating coil are both covered by a 2 year warranty
Our warranty process is hassle-free:
We offer to either replace or repair your product, at our discretion, with any defect in manufacturing workmanship, but not due to customer damage.
The customer is responsible for the one-way shipping cost to send the product to us.
If you are past the warranty period, we will still fix anything that goes wrong with your e-nail for just the cost of parts and shipping. You'll never be left with a nonfunctioning unit!
If you have any questions about our warranty or need to file a claim, please email firstname.lastname@example.org.
Expect a response within 24 hours.
Our warranty policy is only applicable to the original owner of the product.