What Is Covered?  

The ShatterBox E-Nail controller box and heating coil are both covered by a 2 year warranty

Our warranty process is hassle-free:
We offer to either replace or repair your product, at our discretion, with any defect in manufacturing workmanship, but not due to customer damage.

The customer is responsible for the one-way shipping cost to send the product to us.

If you are past the warranty period, we will still fix anything that goes wrong with your e-nail for just the cost of parts and shipping. You'll never be left with a nonfunctioning unit!

If you have any questions about our warranty or need to file a claim, please email shatterboxenail@gmail.com.

Expect a response within 24 hours.

Our warranty policy is only applicable to the original owner of the product.